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Dispatch Desk
Desert Flow Plumbing · Phoenix AZ · Wed Sep 23

Earlier

8:00 AMDONESewer camera inspection$325
Priya · 2204 W Osborn · Rosa Delgado · Paid by check
8:30 AMDONEToilet rebuild$285
Sam · 7710 N 43rd Ave · James Whitfield · Paid cash

Happening now · 10:47 AM

9:15 AMON SITEWater heater install$1,706
Marcus (+ Elena shadowing) · 4521 N 19th Ave · Linda Park · Started 9:22, est. done 12:30

Coming up

11:30 AMNEEDS TECHKitchen drain clog$189 est
8832 E McDowell · Maria Alvarez · Window 11:30 to 1:30 · Not yet confirmed

Suggested text · needs your approval

Hi Maria, this is Desert Flow Plumbing confirming your kitchen drain visit today between 11:30 AM and 1:30 PM. Reply YES to confirm, or tell us a better time. - Dana
Quiet hours are 7 AM to 9 PM. It is 10:47 AM, so this text may send. Nothing sends without your approval.
Pick a tech for the 11:30 drain clog
Marcus is on the water heater until 12:30. One tech per job. Tap a name, then Confirm.

The simple version of the board. Tap a job, then tap a tech column to move it. You get 10 seconds to undo, and the customer text waits for the undo window.

Holding lane 1

Kitchen drain clog

11:30 AM · Maria Alvarez
8832 E McDowell · $189 est

M Marcus 1

Water heater install

9:15 AM · On site · Linda Park
4521 N 19th Ave

P Priya 2

Sewer camera · done

8:00 AM · Rosa Delgado

Water softener install

1:00 PM · Tom Becker
12930 W Thunderbird

S Sam 1

Toilet rebuild · done

8:30 AM · James Whitfield

Tip: tap the Kitchen drain clog card, then tap Sam or Priya up top. Keyboard: j/k move between cards, A arm the selected card.
M

Marcus

Lead · water heaters
2 jobs today · on the heater install until ~12:30 · Elena is shadowing him
P

Priya

Drain and sewer camera
2 jobs today · free until the 1:00 softener install
S

Sam

Service
1 job done · free all morning · best pick for the 11:30 drain clog
E

Elena

Apprentice · paired with Marcus
Nothing assigned yet.
She shadows a lead tech. Pair her on a job to log her hours.
Maria Alvarez 1

Kitchen drain clog · 11:30 today

Missed call · (602) 555-0148 1

Auto text-back sent · routed to Dana

Tom Becker

Water softener · confirmed YES

Rosa Delgado

Review request sent 9:05 AM

Keyboard 1 to 4 tabs j/k move Enter open A assign Esc close